Reference

99jitu Privacy Policy For Your Account

Our 99jitu Privacy Policy shows what we collect when you open an account, browse Sweet Bonanza or check wallet status, and how we use those details.

Clear data purposesWallet access contextPolicy contact path
99jitu 99jitu Privacy Policy For Your Account
PRIVACY SUPPORT

Get Help With Account Data Requests

A clear support route helps when a privacy question appears beside a login or cashier step. Use the support page linked in our account area and include the phone number or account reference connected to your request. We ask for only the details needed to locate the record, and we may request an account check before changing private data.

Team online

Access request

Ask us what account details we hold and why they are used. Include your registered phone number so our support route can match the request without asking for wallet passwords.

Correction path

If your phone, name or account detail is inaccurate, send the requested change through the support page. We verify the account first, then record the correction against the right profile.

Wallet query

For DANA, OVO, GoPay or QRIS status questions, share the transaction reference rather than private wallet credentials. This lets us check the account record while keeping your wallet login separate.

DATA CONTROL

What We Protect Inside 99jitu

Privacy depends on practical controls, not a long promise. We separate account credentials from wallet credentials, limit internal access to records needed for a task, and use device and login signals to…

Account records

We use your phone number, profile details and login history to create the account, restore access and identify the correct record when you contact support about Privacy Policy matters.

Cookie choices

Cookies keep sessions functional and can remember selected settings. You can clear site cookies through your browser controls, although clearing them may require you to sign in again.

Wallet separation

When DANA, OVO, GoPay or QRIS is selected, we handle payment status and references for matching. We do not ask for your wallet password or retain it in your account profile.

Account security

Phone verification can be requested before account access or a sensitive change. Device signals and login records help us investigate an unfamiliar session without treating the device itself as your identity.

Retention period

We keep account, payment-reference and support records while they serve operational, safety or legal needs. After that point, we remove or anonymise them according to our internal record process.

Change requests

You can ask us to access, correct or clarify personal data through the support page. Include an account reference, and we may verify ownership before responding or applying a change.

Privacy Policy Answers For Indonesia

These Privacy Policy answers focus on the account steps Indonesian customers ask about most. You can check how we handle a phone number, cookies, wallet references, device access and requests for changes before opening an account or returning to the lobby.

It covers account details, login and device records, cookies, support requests, wallet status references and retention. It also explains how to ask for access, correction or clarification of your personal data.

We use your phone number to create and locate your account, support account recovery and complete phone verification before selected access or account changes. We do not use it as your DANA or OVO password.

Yes. The Privacy Policy covers payment references and status details connected with QRIS, DANA, OVO and GoPay. We use those details to match an account action, not to collect your private wallet login.

Cookies help maintain your session and remember basic settings on mobile or desktop. You can remove them through browser controls, but you may need to sign in again after clearing stored cookies.

Yes. Send a correction request through the support page with your registered phone number or account reference. We may verify account ownership first, then update the relevant record when the request is confirmed.

We keep account, payment-reference and support records while they are needed for operations, safety or legal duties. When those needs end, we remove or anonymise the records through our retention process.

Use the support route inside the account area and describe your access, correction or data-use question. Provide an account reference where possible, but never send a wallet password or full login secret.