Legal Conditions Around Wallet Activity
Our Legal notice sets the conditions for opening, using and closing your account, while the exact right to access services depends on local law. You must provide accurate account details and complete phone verification before account access is enabled. Payment records can identify the rail used,
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such as DANA, OVO, GoPay, QRIS, bank transfer or virtual account, so we can match a wallet action with the correct account. A request may be held while we check account ownership or transaction details. We do not describe access as available everywhere; use the service
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only where local law permits. If a clause is unclear, contact our account support route before sending a request, and we will direct your question to the relevant policy team.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.